Terms of Service
Last Updated: January 1, 2025
1. Acceptance of Terms
Welcome to Pasadena Therapy Directory ("we," "our," "us," or the "Service"). These Terms of Service ("Terms") govern your use of our website located at pasadenatherapy.com and all related services provided by us.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.
2. Description of Service
Pasadena Therapy Directory is an online directory service that connects individuals seeking mental health care with licensed therapists and mental health professionals in the Pasadena, California area and surrounding regions. Our Service includes:
- A searchable directory of verified mental health professionals
- Detailed provider profiles including specialties, approaches, and contact information
- Search and filtering tools to help users find appropriate care
- Educational resources about mental health and therapy
- General information about mental health services
3. User Eligibility and Registration
3.1 Age Requirements
You must be at least 18 years old to use this Service. If you are under 18, you may only use the Service under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
3.2 Account Information
While account creation is not currently required to use our basic directory service, if we implement user accounts in the future, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
4. Acceptable Use Policy
4.1 Permitted Uses
You may use our Service to:
- Search for and contact mental health professionals
- Access information about therapy services and approaches
- Read educational content about mental health
- Share provider information with others seeking mental health care
4.2 Prohibited Uses
You may NOT use our Service to:
- Violate any local, state, federal, or international laws or regulations
- Harass, abuse, or harm another person or group
- Submit false, inaccurate, or misleading information
- Impersonate any person or entity
- Collect or harvest personal information about other users
- Spam, solicit, or contact providers for non-therapeutic purposes
- Attempt to gain unauthorized access to our systems
- Use automated tools to access or scrape our website
- Post or transmit malicious code, viruses, or harmful content
- Interfere with or disrupt the Service or servers
- Use the Service for commercial purposes without authorization
5. Healthcare Disclaimers
5.1 Not Medical Advice
IMPORTANT: Our Service is a directory and information platform only. We do not provide medical advice, diagnosis, or treatment. The information on our website is for informational purposes only and should not be considered a substitute for professional medical advice, diagnosis, or treatment.
5.2 No Doctor-Patient Relationship
Use of our Service does not create a doctor-patient relationship between you and us, or between you and any healthcare provider listed in our directory. Any therapeutic relationship is formed directly between you and the healthcare provider you choose to contact.
5.3 Emergency Situations
If you are experiencing a mental health emergency, do not use this Service. Instead:
- Call 911 immediately
- Contact the National Suicide Prevention Lifeline: 988
- Go to your nearest emergency room
- Contact your local crisis intervention team
5.4 Provider Independence
Healthcare providers listed in our directory are independent professionals. We do not employ them, control their practices, or supervise their treatment decisions. We are not responsible for the quality, safety, or effectiveness of services provided by listed practitioners.
6. Content and Intellectual Property
6.1 Our Content
The Service and its original content, features, and functionality are owned by Pasadena Therapy Directory and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 Provider Information
Provider profiles contain information provided by healthcare professionals or gathered from public sources. While we strive for accuracy, we cannot guarantee that all information is current or complete. Users should verify information directly with providers.
6.3 User Content
Any content you submit to us (feedback, inquiries, etc.) becomes our property and may be used to improve our Service. You grant us a perpetual, worldwide, royalty-free license to use, modify, and distribute such content.
7. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy.
8. Disclaimers and Limitations of Liability
8.1 Service Availability
We provide our Service "as is" and "as available" without warranties of any kind. We do not guarantee that our Service will be uninterrupted, secure, or error-free.
8.2 No Warranties
We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
8.3 Limitation of Liability
To the fullest extent permitted by law, Pasadena Therapy Directory shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
8.4 California Specific Provisions
Under California Civil Code Section 1542, we disclaim liability for unknown claims. California residents waive their rights under Section 1542, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release."
9. Third-Party Services and Links
Our Service may contain links to third-party websites, services, or healthcare provider websites. We are not responsible for the content, privacy policies, or practices of these third-party services. Your interactions with third-party providers are solely between you and the third party.
10. Termination
We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.
11. Indemnification
You agree to defend, indemnify, and hold harmless Pasadena Therapy Directory and its affiliates, officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of the Service or violation of these Terms.
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.
12.2 Jurisdiction
Any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the jurisdiction of such courts.
12.3 Alternative Dispute Resolution
Before filing any lawsuit, you agree to first contact us to attempt to resolve any disputes informally. If informal resolution is unsuccessful, disputes may be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
13. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. Material changes will be posted prominently on our website.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
14. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid or unenforceable provision will be replaced with a valid provision that most closely matches the intent of the original provision.
15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the sole and entire agreement between you and Pasadena Therapy Directory regarding the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.
16. Contact Information
If you have any questions about these Terms of Service, please contact us:
Pasadena Therapy Directory
Email: legal@pasadenatherapy.com
Phone: [Phone Number]
Address: [Mailing Address]
Website: https://pasadenatherapy.com
17. Acknowledgment
By using our Service, you acknowledge that you have read these Terms of Service and agree to be bound by them. You also acknowledge that you have read and understood our Privacy Policy.